Encountering the notorious “Error Calling Geo Service” when trying to access your Doordash driver account? Annoying as it may be, this error stems from problems on Doordash’s end rather than your device. This guide will breakdown what’s behind the geo service error and the limited troubleshooting you can try until it’s fixed.
What is the Doordash Geo Service Error
The geo service error surfaces when the Doordash app fails to communicate with the internal mapping and GPS systems used to match drivers to local delivery locations. So it halts login or unexpectedly logs drivers out mid-dash.
Widespread System Issue
Confirming you’re not alone, a popular Reddit thread compiling complaints around the error contains 40+ reports and counting. This points to a broader server-side malfunction within Doordash’s infrastructure beyond individual user accounts.
Attempting Website Instead of App
Since the main Doordash delivery app seems specifically impacted, try accessing your account through a web browser instead. The Doordash website may connect normally to enable limited gig management functionality while the app geo service remains down.
Updating or Reinstalling Doordash App
Also uninstall and reinstall the latest Doordash driver app version on your mobile device in case an update was recently released to address the error. This refreshes any corrupt cached data that could prevent the app properly calling geo services.
Reporting the Error to Doordash
Unfortunately those basic actions represent the extent of troubleshooting as the root trigger exists internally on Doordash’s backends. Escalate the problem through official support channels so staff can investigate. Continuous complaints urge their engineering team to prioritize a fix.
Waiting for Doordash to Resolve
Until Doordash patches whatever database, server, or application coding flaw causes the geo service error affecting account access, drivers remain impacted. Check Twitter and other channels for service status updates from Doordash signaling the problem’s resolution.
The Bottom Line In summary – the “error calling geo service” error frustrating Doordash drivers:
- Stems from Doordash server & app issues rather than user devices
- Can be reported but otherwise requires waiting for Doordash to deploy fixes
- Allows trying the website, updating the app, but limits troubleshooting abilities
So try to work around it as best possible, but largely involves patience until Doordash addresses the systemwide problem. Their support team is best contacted for ETA status.
